Privacy Policy

Effective Date: 03/2025

At Public Square Solutions, we are committed to protecting the privacy and personal information of our customers, employees, and partners. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with us. By using our services, you agree to the practices described below.

1. Information We Collect
We may collect personal and non-personal information, including but not limited to:

Personal Details: Name, Address, email, phone, date of birth
Payment Information: Credit card details, billing address, transaction history.
Demographic Data: Age, Gender, Occupation, Preferences.
Usage Data: Website visits, App interactions, purchase patterns.
Technical Data: IP address, browser type, operating system, device information.
Communication Records: Customer support inquiries, feedback, emails, chat messages.
Location Data: GPS-based location or region information

2. How We Use Your Information
The information we collect is used to:

Personal Details: To verify customer identities, process orders, or send personalized communications (e.g., order confirmations or updates)
Payment Information: To securely process transactions and handle refunds or billing-related inquiries.
Demographic Data: To segment customers for targeted marketing campaigns or analyze trends.
Usage Data: To optimize website navigation, improve app functionality, and identify popular products/services.
Technical Data: To enhance security by detecting unusual activity or troubleshoot technical issues.
Communication Records: To respond to customer inquiries, improve support services, or gather feedback for future improvements.
Location Data: To provide location-based services, such as store recommendations or local delivery options.

3. How We Share Your Information
We do not sell or rent your personal information. We may share it with:

Third-Party Service Providers: For tasks like payment processing, email marketing, hosting services, or customer support (e.g., cloud storage providers or delivery companies).
Business Partners: For joint promotional efforts or cross-brand collaborations, but only with prior customer consent.
Law Enforcement or Legal Authorities: If required to comply with legal obligations, such as subpoenas or investigations.
Analytics and Advertising Companies: For analyzing trends or serving targeted advertisements, often using anonymized data.
Parent or Subsidiary Companies: If the business is part of a larger corporate structure, data may be shared internally.
Prospective Buyers: In the event of a business merger, acquisition, or sale, data may be shared as part of due diligence or asset transfer.

4. Data Security
We take reasonable steps to ensure the security of your personal information. Our measures include encryption, access controls, and regular security assessments.

5. Your Rights
You have the right to:

Right to Access: Customers can request a copy of the personal information you’ve collected about them.
Right to Correction: If any personal information is inaccurate or incomplete, customers can ask for it to be updated.
Right to Deletion: Customers may request that their personal data be deleted, subject to certain legal or operational exceptions.
Right to Data Portability: Customers can request a copy of their personal information in a structured, machine-readable format for use elsewhere.
Right to Restrict Processing: Customers can request limits on how their data is used, for example, restricting data processing for marketing purposes.
Right to Opt-Out: Customers have the right to opt out of targeted advertising, marketing emails, or data sharing with third parties.
Right to Withdraw Consent: If customers previously consented to data collection, they have the right to withdraw that consent at any time.
Right to Be Informed: Customers have the right to know what data is collected, how it is used, and with whom it is shared.
Right to File a Complaint: If customers feel their rights have been violated, they can lodge complaints with relevant authorities, such as a data protection office
Right to Object: Customers can object to the processing of their data for certain purposes, such as direct marketing or automated decision-making.

6. Cookies and Tracking
Our website uses cookies to improve your experience. You can manage your cookie preferences in your browser settings.

7. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted with a revised effective date.

8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: admin@publicsquaresolutions.com